“If our customers can pay for orders with Bitcoin, we will gain a competitive advantage! And you are resisting changes! ” - against such an argument, all the facts sharply faded.
Because hearing it in an advanced e-commerce company, where continuous change was part of the ideology, is tantamount to an insult.
Denis managed development departments for many years, but he came to the company relatively recently and it would be at least short-sighted to sharpen relations with the main stackeholder.
But the requirement put forward by the commercial director entailed the collapse of all hopes. Even without detailed analysis, it was clear that it would not be easy to implement the new payment system. Deceived expectations and violation of deadlines - dissatisfied faces of other users alternately appeared in Denis's imagination.
In addition to the considerable technical volume, a head-on collision with accounting conservatism loomed:
Can our legal entities accept cryptocurrency?
At what rate should I issue an invoice and at what rate should I return?
Who will bear the transaction costs for cashing out?
Intuition dictated that the efforts invested in the solution would not pay off ... But the commercial director was sure of the opposite. His mind was swallowed up by the images of crypto evangelists sliding brisk fingers across the smartphone screen in search of the "Pay" button.
Denis had to make a choice. The stalemate demanded sacrifices.
A couple of hours later, the commercial director received a message:
"Okay. We will prioritize the task. But without the "ruffles". We will get the first clicks - we will bring it to perfection. ”
A couple of days later, the bitcoin icon was on the button in the client's office.
In 3 months analytics department will prepare a reportwhere he will see 5 clicks on the button all the time. 4 of which are made to testers as part of a standard QA procedure.
“Hmm, weird ... It didn't work out with bitcoins,” he shrugs, but not much upset. And soon he will completely forget about this unpleasant incident, because for a month and a half, new ideas have excited his imagination.
And what about Denis?
"Confirmed the hypothesis?" The designer asked. "Can I delete?"
Denis felt a little sad.
Yes he had time with the release and met the expectations of all parties.
Yes, he solved the problem in 5 minutes. Because there was not a single line of code inside the button.
Yes, he confirmed the economic inexpediency of the decision without spending a resource on it.
But deep down he wanted to find an idea, which will refute his critical attitude. True innovation that can give you a competitive edge.