Digital transformation

Digital transformation (DT, DT, DX, digital transformation)

Digital transformation (DT, DT, digital transformation) is, according to Wikipedia, the integration of digital technologies into all aspects of business, business processes and company culture. But the true interpretation of the term may be different.

For some companies, this is the use of a free SaaS CRM system. For others, ERP implementation and complete business transformation. There is also a category of people who, having somehow implemented bots in the customer service department and setting up auto funnels, consider themselves a very modern digital organization.

My expert opinion is that digital transformation is still more related to culture. When people in an organization begin to think about efficiency, optimization, and the value that their ideas bring, then technologies are superimposed with ease, like Christmas toys on a Christmas tree.

Storytelling price
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- We can pull the plan-fact taking into account the cash flow and observe the dynamics of deviations in absolute and relative values ​​- he continued, not paying attention to the tired looks of the audience. Well - I think - a little more and will begin to tell something ...
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For every tricky bolt, there is a left-handed nut. Another story about systems and users.
Andrey could not concentrate. It was only 9:30 in the morning, and already the noise outside the door - the voices were getting closer and louder. -Listen, what are you doing? We worked well, and here is some of your algorithm. Can we somehow agree not to take it away from me? - Nice try, ...
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In search of product thinking
- I've been looking for a Deliveri director for 3 years already ... The conversation about technology smoothly flows into the conversation about people. So this time - everything is according to the script. Boring. I know exactly what will happen next. There are no right people. Personnel hunger. Competition. Now he...
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Jurassic Park. What functionality of IT systems is most in demand by users?
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My work is reminiscent of Jurassic Park. From time to time, a phrase appears in it, which the hero-mathematician says after learning that scientists have recreated dinosaurs: “Life will always find a way out”. In complex systems, the situation is the same. That which is viable will find a way out. And if something is not ...
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Not by protocol. Simple approaches to complex systems.
- Denis, no need. We will not make concessions in terms of time and quality, reputation is more expensive. - Nice try, but no. The corporate world Denis had a difficult time in B2B services after 15 years in IT product companies. He sincerely did not understand ...
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Do we roll square, do we wear round? Transformation: where to start?
Digital transformation - where to start? In my opinion, the main task of digital transformation is to accumulate an intellectual asset, and not to optimize the operating system, as many tend to think. Knowing your assets is where to start your digital transformation. It's a pity now many people underestimate ...
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Composable enterprise: what would I do differently
Modular platforms (Composable Enterprise) are not a magic wand in the hands of programmers. The success of any transformation, including digital, begins with a vision of the business and its development for several years ahead. When a business wants to scale, launch new products and locations, implement new solutions, try ...
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A correctly posed question is half the answer. About system solutions.
I believe that the task of a good service is not only to be nice, smile and be interested in the opinion of the client. It is about making the service as useful as possible for him. Typically, the client wants to get rid of the pain. He comes to a professional for ...
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Managing the unknown
The old school of management taught to respect someone else's time. But this has lost its relevance. I watch how traditional approaches die where you need to manage ideas and at the same time build systems. And it becomes sad - I have always liked system managers who can plan, delegate and track performance ...
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Difficult decision
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"If our customers can pay for orders with Bitcoin, we will gain a competitive advantage! And you are resisting change!" - against such an argument, all the facts sharply faded. Because hearing it in an advanced e-commerce company, where continuous change was part of the ideology, is tantamount to an insult ...
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All I need is trust. Memoirs about the launch of one system.
The decision to launch a raw product was traditionally received with skepticism by mainstream users. Start At the end of 2019, after 5 months from the start of work, we launched an internal system with defects in processes, “non-intuitive” interfaces, and migration errors. All these 5 ...
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9 Signs Your Digital Transformation (DT) Is At Risk
Check if there are threats to your Digital Transformation: 1 / You are looking for a universal boxed solution You will constantly depend on a provider to support your product, functionality that is unique for your company or the introduction of new ideas, or a sharp turn and transformation of services that ...
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Human factor
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I have not yet met a technical problem that could not be solved. There are so many tools in the arsenal of engineers that their combinations give astronomical possibilities - a little creativity, curiosity and the right question to the community - and already reality takes on a different shape. But often ...
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3 key management processes that are missing
Digital transformation requires rethinking key processes. Working in different managerial positions in different companies and departments, I have met with an exuberant variety of processes - from burdened with experience bureaucratic to elegant technological. Digital transformation requires rethinking processes. At the same time, my ...
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About my managerial career. From shield to flashlight.
The Beginning of a Managerial Career Like many aspiring managers, I was rooted in the team, and my initial managerial style had a touch of idealism. I wanted to be useful to people, create comfortable working conditions, build trusting relationships with them, and give them opportunities for development. The situation was aggravated by ...
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An automated mess. Why immature business is not able to build a management system.
"It's like removing snow in a snowfall" - roughly such sensations from time to time experienced by all business owners trying to build a management system. And there is no time to do business. Processes, people, conflicts, mistakes. A persistent feeling of a mouse fiddling around - everyone is fussing, running, ...
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Is it possible to predict HR risks with AI?
One step away from his dream, Andrei closed the lid of the MacBook and looked tiredly at his interlocutor: "Something else?" For the third week he had been late at work until the night, plans to spend this summer with his family in Italy now seemed like a naive dream. No, he's not ...
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About Engineer
Engineer and engineering thinking ... He is, above all, lazy. But not apathetic. He just doesn't like walking the same path twice. He doesn't do too much. He optimizes known paths and thoroughly studies unknowns before taking action. Sometimes his inaction is called ...
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About the author
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In this expert blog, I write about leadership in an era of change, digital transformation, and the art of living in uncertainty. My name is Natalya. Niki Volt is my pseudonym for writing. I am an engineer, researcher, expert blogger, I write about elegant and stylish solutions, intelligence, art ...
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