Expert post

Decided to become a transformation leader? Congratulations. Potential "death" awaits you at every turn and in between. If you are already experienced and able to avoid mistakes in the spirit of “we will change everything now”, then, perhaps, all you need is the trust of the leadership. ...

3 categories of companies With regard to remote work, companies can be divided into 3 categories: The first - those who decided that it was not for them and quietly died today (I would even say that they have rested). The second are those who have adapted to ...

What are you missing to get closer to your goal? - What do you need to get closer to your goal? Coach asked, after listening to my half-hour tirade that I was tired and did not know where to go next. - I AM...

To understand how to motivate people, it’s better to figure out how to do it first. Mistake # 1. Excessive consistency and pedantry Try to write somewhere on social networks that the most important thing is people, you will immediately receive several comments about KPIs, financial results, and so on in ...

Details aside, all service companies can be divided into two categories - those that embody desires (let's call them operational-type companies) and those that add value to experience, intelligence, creativity and trends (let's call them engineering-type companies). Perhaps in ...

-How can I clearly convey the difference in mentality? - Best of all, this difference comes through their own sad experience. - Well, so as not to wait for inconvenient cases? “Then just listen carefully and analyze the terminology. I often turn to linguistics when ...

- I've been looking for a Deliveri director for 3 years already ... The conversation about technology smoothly flows into the conversation about people. So this time - everything is according to the script. Boring. I know exactly what will happen next. There are no right people. Personnel hunger. Competition. Now he...

Delegation is often referred to as the art and core competency of a manager. Perhaps in the context of psychology it is, but in the context of the development of processes - I see only two completely pragmatic approaches. And the art is to distinguish them from each other. The first....

I believe that the task of a good service is not only to be nice, smile and be interested in the opinion of the client. It is about making the service as useful as possible for him. Typically, the client wants to get rid of the pain. He comes to a professional for ...

People who don't care. I remember one old episode from my life, which then strongly hooked, and similar continues to cling to this day. The task was to implement an IT product. The decision was made long ago by the management and the product itself was at the final stage. I need...

I have not yet met a technical problem that could not be solved. There are so many tools in the arsenal of engineers that their combinations give astronomical possibilities - a little creativity, curiosity and the right question to the community - and already reality takes on a different shape. But often ...

Find a partner / contractor “Where to run? Who can understand me at all? " I often hear this from business owners. “I have been looking for a partner / contractor for many years, but nobody knows anything about what I do.” These people spend ...

Digital transformation requires rethinking key processes. Working in different managerial positions in different companies and departments, I have met with an exuberant variety of processes - from burdened with experience bureaucratic to elegant technological. Digital transformation requires rethinking processes. At the same time, my ...